HUMAN-CENTRIC STRATEGY FOR COMMERCIAL RESULTS
You run a tight ship on ops, finance and tech, so why is your people system still behind the times?
We believe human potential is one of your strongest commercial advantages, but only if you design for it.
We bring decades of senior People/HR leadership together with the speed and discipline of product thinking, grounded in psychology and neuroscience where it actually matters.
We don't just "fix HR", we face people-shaped challenges head-on. You know the ones, those behind slow growth, lack of accountability, culture drift and wasted energy.
We look at your whole business, not just the HR/People function, to align purpose, people and performance. We understand how your system really works, and then design the human bit with practical, measuarble solutions that fit your reality, not a textbook.
The goal for us not more process, it's superior performance powered by human/machine working.
For the metric-lovers out there, we work with you to find ways to track people performance the way you track commercial performance - in outcomes, not opinions.
BASICS
Revenue / Profit per FTE
Labour Cost %
Time & Cost To Hire
Turnover / Absence
Satisfaction
SMART & PREDICTIVE
Role Clarity
Decision Velocity
Bench Strength / Talent Density
Internal Mobility
Cultural Alignment
PEOPLE-SHAPED
ROI of Psychological Safety
Energy-to-Output Ratio
Leadership Operating System Index
Pride & Ownership
Connection Quotient
Got a people-shaped problem? Tell us what's stuck...
People-Shaped Problem
Team clash, duplicated effort, waiting on decisions
Leaders are smart but can't align, motivate or hold people accountable
Growth has outpaced structure and culture
Engagement looks fine but turnover's creeping up
Managers avoid hard conversations
"Us vs. Them" following a merger / acquisition
Leaders are burnt out or disconnected
People/HR function is busy but not strategic
People-Shaped Solution
Organisation Design & Change
We redesign roles, reporting lines and decision flow
Leadership by Design
We build commercially aware, emotionally intelligent leaders
Operating Model Design
Rebuilding how work flows and how people connect it to strategy
Culture & Capability Review
Finding the real friction behind the metrics
Performance & Feedback Systems
Set clear expectations and create adult-to-adult accountabilty
Integration & Change Leadership
Aligning structure, contracts and culture
Team or Individual Coaching
Helping leaders regulate, refocus and reconnect
People/HR team support
Fractional People leadership or team development, one-off or embedded as needed
The "So What?"
Decisions land faster, accountability is clear and meetings shrink
Teams move in the same direction, and performance multiplies beyond individual brilliance
You scale without breaking and people know what success looks like as you grow
You keep your best people and stop re-buying the same roles
Underperformance shifts fast and high performers stay motivated.
One organisation, not two camps
Better decisions and a healthier tone at the top
The People function becomes a growth engine, not a cost centre
Core Services
If you and your organisation are ready to align people and performance, to grow commercially and in a human-centred way, we'd love to start a conversation.
Organisational Design and Change
Designing the structures where people and performance can align.
Strong organisatinoal design isn't about boxes and lines, it's about clarity, connection and capability. We help you design strcutures, systems and roles that make sense both commercally and culturally. So, whether you're scaling, restructuring or transforming, we bring order to complexity and focus to change.
How we help:
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Full organisational review and capability mapping;
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Future operating model design;
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Strategic workforce planning;
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Culture and behaviour alignment;
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Change and communication planning.
Organisational Change & Restructuring
Turning uncertainty into clarity, and dirsuption into design.
Restructuring done well can result in energy, not ongoing anxiety. Change is hard, particularly if colleagues lose colleagues in the process. We help you plan, communicate and implement change that leads to regained trust and sustained performance. We are known for making change strategic, structured and human - because how you lead through change shapes the culture you keep.
How we help:
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Restructure and redundancy planning;
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Change communications;
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New team and role alignment;
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Retention, reward and engagement planning;
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Outplacement and transition support.
Leadership by Design (TM) - Leadership Development
A design thinking approach to developing leaders who deliver what people and business actually need.
We build leadership experiences around real stakeholder outcomes, not competency framework tick-boxes. Using Design methodology, we map the needs of your employees, customers and business to define the outcomes your leaders must deliver authentically.
How we help:
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Leadership by Design (TM) diagnostics and stakeholder mapping;
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Bespoke leadership journeys and labs;
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Team offsites and facilitation;
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Executive 1-on-1 and group coaching;
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Culture-shaping through leadership practice.
People/HR Team Support
Helping People/HR teams turn what they know into impact the business feels.
Even the strongest People/HR teams need space to sharpen, stretch, and reconnect with their purpose. We've developed and coached People/HR teams to think systemically, act strategically and deliver measurable value.
How we help:
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People/HR operating model design;
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Strategic People/HR team coaching and professional supervision;
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People strategy development;
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Capability building and leadership alignment;
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Fractional/interim HR support, including CPO/HRD (see embedded / on-demand for more -->)
Culture & Performance
Connecting human energy to commercial results, creating cultures that work as hard as your strategy does.
Culture isn't a campaign, it's what people actually experience every day. We help you shape the mindset, habits and systems that make performance natural and sustainable.
How we help:
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Culture diagnostics and measurement;
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Purpose and values design;
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Engagement and retention strategy;
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Leadership and team behaviours alignment;
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Performance framework re-design.
On Demand & Embedded Services
Experience people leadership - only when, how and where you need it.
Not every business needs a full-time Chief People Officer, but every business benefits from one when it counts. We step in when you need People expertise without adding permanent, full-time headcount. Whether's steering through change, shaping strategy, or getting your people function moving again, we bring the experience, clarity and commercial edge to make it happe.
How we help:
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Fractional CPO / HR Director support (1-2 days per week or at a frequency that works for you);
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Embedded People consultancy for transformation or transition periods;
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Interim cover during maternity, absence or restructure;
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On-demand advisory for complex or high-risk people issues;
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Strategic counsel for Boards, CEOs and Investors (incl. Leadership readiness assessments and transaction support.)